About Us

Information about Refine Innovation Lab


Who we are

Our history

Refine Innovation Lab is the marketing services agency within Infopro Digital, a leading player in the business-to-business information and services. We work with clients to develop sophisticated digital marketing solutions that deliver ROI and enable them to grow their businesses.

With a collective history of 364 years, our seven market-leading brands empower customers in the capital markets and insurance sectors to succeed by providing trusted, actionable insight and analysis:

Central Banking is firmly established as the industry’s leading information resource; it delivers unrivalled coverage of the market, with in-depth analysis of all the latest industry news.

As they operate in the world’s only local global business, central bankers and their service providers face two challenges when they want to know what is happening in their industry. First, global news will only regularly cover G10 central banks and only from a macroeconomic perspective. Second, local national news sources will focus only on the local central bank.

Perhaps that’s why central bankers in more than 120 countries have, for more than a quarter of a century, trusted Central Banking for independent, informed and truly global coverage and commentary on their work and community. From the fall of the Berlin wall through the Global Financial Crisis, Central Banking has provided a platform for central bankers to explain their important work to their peers, their stakeholders and the wider financial community.

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Chartis fills a critical gap, analyzing the systems, products, vendors, applications and trends in the global risk technology market. This analysis is published in our flagship industry reports, white papers and research articles. Alongside our extensive library of thought-leadership subscription reports, we also offer a range of services designed to help clients maximize their market impact.

Our insight comes from the combined analysis of our team of subject-matter experts – risk technology professionals with decades of experience in creating and developing risk solutions for a host of organizations in finance and elsewhere.



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FX Markets is the leading, most-established news service for the global foreign exchange industry.
Foreign exchange is not only a huge business, it’s also one of the most dynamic. As the industry continues to evolve, people need trusted, detailed intelligence. They also want analysis of what the latest developments mean for their companies, careers, clients and competition. FX Markets doesn’t just provide the facts, we look at topics in detail. We speak with key players, assess the implications and bring it all together into a detailed, analytical piece.

For 29 years, we have been dedicated to reporting on the world’s largest market, honing our reputation as the most credible publication for those who need to be in the know.



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Insurance Age delivers in-depth news analysis and features, interviews, round tables, all the product launches and news in the market as well as keeping readers up to date on the management skills required to run a successful business in the modern age.

It's an informative, readable and job useful publication that delivers the information that brokers need to keep abreast of developments in what is now a fast moving industry.



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Insurance Post has been a trusted source of information for insurance professionals since 1840, providing comprehensive and authoritative coverage of all issues of interest to the UK and global insurance industry.

Constant change seems to be the theme for the insurance industry at the moment. As such, firms need to be agile in order to succeed, therefore, creating an effective business strategy is imperative to survive challenges such as regulation, insurtech, cyber-crime and fraud.

To ready yourself for these and other challenges you need trusted, detailed intelligence on how to navigate the complex market. You need to know what exactly is happening, how others are approaching the issues and what the implications are for your business.



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Risk.net is the world’s leading source of in-depth news and analysis on risk management, derivatives and regulation. With so much changing in these fields, market participants need trusted, detailed intelligence and analysis on what it means for their companies and careers, their clients and competitors.

It delivers unmatched coverage of complex issues that are ignored or under- reported elsewhere. We regularly break stories, but are not trying to compete in the provision of real-time news. Instead, we look at topics in detail, assess the implications, speak with practitioners, regulators and other stakeholders, and write more detailed, analytical pieces.

Ultimately our users are able to make better, more informed decisions thanks to the information we provide. And they’ve been relying on our intelligence in various formats since as far back as 1987.



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WatersTechnology is the financial services industry’s premier provider of technology and data-related information.

With so much changing in the data and technology industries, market participants need up-to-date, trusted intelligence and analysis on what these developments mean for their companies, their careers, their clients, and their competitors.

WatersTechnology reports, analyses and informs its readers about the latest business and technology developments, people moves and company developments, and crucial regulatory updates. We don’t just provide you with the facts – we investigate topics in detail, assess the implications of industry developments, speak with practitioners, and produce in-depth, analytical articles.

Ultimately our users are able to make better, more informed decisions thanks to the information we provide. And they’ve been relying on our intelligence in various formats since as far back as 1983.



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The team who build and deliver your strategies

We work with clients to help them achieve their business goals.

Victor Anderson

Global content director

Natasha Carmichael

Campaign executive

Max Chambers

Research executive

Sean Hayes

Group head of data

Stella Farrington

Senior editor, Energy Risk

Phil Harding

Head of content, Risk.net marketing solutions

Nicola Goulsbra

Head of marketing, campaign management

Chris Jeffery


Alex Hurrell

Commercial sub-editor

Thomas Lake

Head of digital

Sabrina Lord

Webinar producer

Marc Sargeant

Design manager

Chris Wade

Head of campaign management, insurance

George Weller

Marketing manager

If you wish to speak to us, please use the following:

We have three main offices across the globe to give you the best in international business support

London New York Hong Kong

Infopro Digital - London

Infopro Digital
Fifth Floor,
133 Houndsditch,

+44 (0)207 316 9000


Infopro Digital - New York

Infopro Digital
55 Broad Street
22nd Floor
New York
NY 10004

+1 646 736 1888


Infopro Digital - Hong Kong

Infopro Digital
Unit 1801-05
Shui On Centre
6-8 Harbour Road
Hong Kong

+852 3411 4888